EZ Pay Privacy Policy


Effective October, 2015

This website ("Website") is owned and operated by i3-EZPay, LLC, a Delaware limited liability company, dba EZ Pay ("EZ Pay"). At EZ Pay, we appreciate the trust you have placed in us. Your privacy and security are our top priorities. This Privacy Policy explains what information we collect and how we use it, and under what circumstances we may disclose the information to third parties. It applies to information that we collect from you when you visit the Website. It does not apply to information collected by us offline or through any other means. This Privacy Policy applies to all visitors to our Website and anyone else who accesses or uses our products and services. WHEN YOU ACCESS OUR WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP ACCESSING OUR WEBSITE AND OUR SERVICES. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

We provide our services to you by means of an agreement with our business partners that employ our system, software and/or tools to facilitate your payments to them.


Information We Collect and How We Collect It

Information You Provide to Us. We collect information about you only when we reasonably believe it is necessary to administer our business and provide our products and services to you.

When you set up an account with us through our Website, we collect and store personally identifiable information about you – such as your name, address, e-mail address, telephone number, and data associated with your payment method (credit card or bank account information) – as part of the account set-up process. We may also ask you personal identifier questions that you specifically input in our system for purposes of verifying your identification. We collect transaction and experience information, such as information necessary to any transactions with us, as well as information about our communications with you. We may also collect information from you in e-mail, text and other electronic messages you have sent to us. We need this information to provide the products and services that you request from us and to let you know of additional products and services about which you might be interested.

Information We Collect through Automatic Data Collection Technologies. We automatically collect certain non-personally identifiable information when you visit our Website through automatic data collection technologies, such as the following:

  • Log data: Our servers automatically record information when you use our Website, such as your IP address, the type of browser you are using and its settings, the third party website you visited immediately prior to accessing our Website, the operating system you are using, the domain name of your Internet service provider, the search terms you use on our Website, the specific Website pages you visit, and the duration of your visits.
  • Cookie data: We use "cookies" to obtain certain types of information when your web browser accesses our Website. Cookies are small text files that we transfer to your computer's hard drive or your Web browser memory to enable our systems to recognize your browser and to provide convenience and other features to you, such as recognizing you as a frequent user of our Website. Some of the cookies we use are associated with your account with us (including personal information about you), and other cookies are not.
We may use "session cookies" (cookies that last until you close your browser) or "persistent cookies" (cookies that last until you or your browser delete them). Examples of the information we collect and analyze from cookies include your activity on our Website, including the URL you come from and go to next (whether this URL is on our site or not).

If you are concerned about the storage and use of cookies, you may be able to direct your internet browser to notify you and seek approval whenever a cookie is being sent to your Web browser or hard drive. You may also delete a cookie manually from your hard drive through your internet browser or other programs. Please note, however, that some parts of our Website will not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.
  • Experience data:We may collect other information that is voluntarily provided by you from time to time if you respond to surveys, polls or questionnaires, and/or Website registration forms. Such information may include personal preferences, opinions and experiences with our products and services, and may be provided anonymously.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Contact us at [email protected] for information on how you can opt out of behavioral tracking on this Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.
Choices About How We Use and Disclose Your Information. We strive to provide you with choices regarding the information you provide to us. We have created mechanisms to provide you with the following control over your information:
  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.


Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected]


Using and Sharing Your Information

We use your personally identifiable information exclusively for the purpose of completing your payment transactions and providing our services to you. We may use non-personally identifiable information collected about you using the technologies described above to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Contact us at [email protected] for information on how you can opt out of behavioral tracking on this Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

Sharing With your consent. By using our services, you consent to our sharing your personally identifiable information with our partners and affiliates as necessary to provide our services to complete your payment transaction, or to provide you the other services you have registered for. In order to do so, we use the information you provide for the following purposes:

  • Provide the services and customer support you request
  • Process transactions and send notices about your transaction
  • Send you alerts concerning our services
  • Provide you with automatic payments processing
  • Identify your service preferences

As directed by the Districts. We partner with schools and school districts to deliver our services. We will share your personally identifiable information as necessary to fulfill our obligations under our agreements with the schools or school districts who use our Services, or as directed in writing by such schools or school districts.

With Third Party Providers. We may disclose information you furnish to selected companies that perform services for us. All of these companies act on our behalf and are obligated to keep the information confidential and use it to provide only the services we have asked them to perform. For example, in order to serve you most efficiently, credit card transactions and order fulfillment are handled by established third-party banking and processing agents. We may employ third parties to process personal information on our behalf for the installation of new software or for security testing of our systems based on our instructions and in compliance with this Privacy Policy. Under no circumstances will we rent or sell your personally identifiable information.

Email communications. If you send us an email with questions or comments, we may use your email address to respond to your questions or comments, and we may save your questions or comments for future reference. We may email you when

  • you request a particular service or sign up for a feature that involves email communications,
  • it relates to our products and services that you use (e.g., product updates, customer support, etc.),
  • we are sending you information about our other products and services, or
  • you consented to being contacted by email for a particular purpose.
You may unsubscribe from receiving future commercial email communications from us by clicking the unsubscribe link included at the bottom of any marketing emails we send, or by emailing us as provided in the Contact Us section below. However, we reserve the right to send you transactional emails such as customer service communications in connection with the products you have purchased. For security reasons, we do not recommend that you send personal information, such as passwords, social security numbers, or bank account information, to us by email.

When we transfer our assets. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the personally identifiable information and non-personally identifiable information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Where required by law. We reserve the right to disclose any personally identifiable or non-personally identifiable information about you if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other customers; or (d) in an emergency to protect the health and safety of our Website's customers or the general public.


Your Choices About Your Account and Information

Our goal is to provide you with simple and meaningful choices about how your information is used. If you are a customer, you control your choices by your selections when you set up your account with us, for example to control the email you receive from us. Your account information will be retained in our database and maintained for future orders or transactions and as required under applicable law, rules, and/or regulations. It is your responsibility to ensure that the account information is accurate and you should update the information as necessary. We do retain information concerning transactions other than personally identifiable information. For example, we retain non-personally identifiable data concerning the number, frequency, size and purpose of transactions.


How we use email

We will email you (only as necessary) to provide you updates on this Privacy Policy or our Terms and Conditions, to process your payments, alert you of messages, and send you payment receipts. We may send you promotions and news about the services you use or other products and services we think may be of interest to you. Aside from the foregoing, we will not contact you about any other matters, unless you specifically request it.


Closing your account

If at any time you choose to discontinue your use of the services we provide, you should notify us and we will inactivate your account. Any data concerning your past transactions or account activity will no longer be available and will be stored in a secure manner. We are legally required to maintain a backup copy of such transaction data for 13 months after the transaction was completed. Thereafter, the copies of data you have provided in connection with any transactions you complete through use of our products are removed from our Website and securely destroyed. We do not control how our partners retain, store and destroy data that they have obtained access to from third parties such as your school district in connection with completing your transactions. You should check their websites for more information on their practices.


California Do-Not-Track Disclosures

Certain browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for preference based advertising purposes (“DNT Notice”). Some browsers are, by default, set to provide a DNT Notice, whether or not that reflects your preference. Providing DNT Notice is often touted as a means to ensure that cookies, web beacons and similar technology are not used for preference based advertising purposes – that is, to restrict the collection of information your online activities for advertising purposes. Since we do not engage in targeted advertising, we do not track your online activity while on our Website for those purposes.


Your California Privacy Rights

Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information, as defined under California law during the preceding year for third party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. You may request the information in writing at [email protected].


Updating or Reviewing Your Information

To update your customer information (name, address, telephone number, and email address), please contact us at the address below. A limited amount of transaction history may also be available to you at your request. To protect your privacy and to comply with federal regulations, we will need to verify your identity before you update or review your information.


Data Security Measures

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.


Changes to Our Policy

If our data privacy and information security practices change, we will post these changes on our Website and we may notify you by email. We encourage you to review our Privacy Policy periodically. Your continued use of our services following a change in our privacy practices indicates your consent to those changes.


Contact Us

Contact us if: (a) you have questions or comments about our Privacy Policy; (b) wish to view or make corrections to any personally identifiable information you have provided; (c) want to opt-out from receiving future commercial correspondence, including emails, from us or our affiliated companies; or (d) wish to close your account. We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Keep in mind, however, that residual information may remain within our databases, access logs and other records for a limited time, as may be required by applicable laws and regulations, which may or may not contain your personally identifiable information. Please also note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our Website. We are always interested in your privacy-related questions or concerns. You may contact us as follows:

i3-EZPay, LLC

4055 Executive Park Drive,  Suite 400

Cincinnati, Ohio 45241